I just got an email from HP announcing the ability to pre-order.
Aside from the phone number at the top, there is nothing clickable, save for the tiny ‘Learn More’ link buried at the bottom.
Honestly, who calls to pre-order their computers, or phones, or anything in today’s world?
If you click on the ‘Learn More’ link, you’re taken to this page:
And once you click on ‘Reserve Now’ you get this modal overlay:
I chose ‘Reserve Now From HP’ and I was taken to this product page:
This is what you call a complete, dead-end and the worst consumer experience you can have.
It’s very evident former Apple exec Jon Rubinstein has had a huge influence on HP’s product design. Experiences like this show where he hasn’t had influence.
I keep rooting for HP and webOS, but Im not convinced they’ll succeed.