Category Archives: Human Experience

Empathy Vacuum

Om Malik thinks Silicon Valley Has an Empathy Vacuum: Otto, a Bay Area startup that was recently acquired by Uber, wants to automate trucking—and recently wrapped up a hundred-and-twenty-mile driverless delivery of fifty thousand cans of beer between Fort Collins and Colorado Springs. From a technological standpoint it was a jaw-dropping achievement, accompanied by predictions […]

A Wonderful Engine Note

Can electric sports cars be sporty without any engine noise? Not only does a noisy engine give a visceral thrill, knowing that there are thousands of tiny explosions happening to keep you going, but it just sounds awesome. It would be a shame to lose it, and carmakers know it. Bloomberg says Porsche has been […]

Ways to Remove “Um” From Your Speech

The Subreddit ‘LifeProTips’ has a great thread on ways to remove “um,” and words like it from your conversational vocabulary: Replace your “ums” with spaces. You begin your thought with something as simple as “I’m…” space space space… then just finish your thought as it comes to you: “not really in the mood for spaghetti […]

The Unbearable Heaviness of iTunes

Vlad Savov at The Verge asks how many Apple engineers does it take to fix iTunes?: In the ranking of unpleasant life experiences, using Apple’s iTunes lies somewhere between filing your taxes and having your wisdom teeth pulled out. It’s not good even at the best of times, but two weeks ago it was downright […]

iTunes Should Trump Apple Music

From Bloomberg: Apple Inc. is planning sweeping changes to its year-old music streaming service after the first iteration of the product was met with tepid reviews and several executives brought in to revive the company’s music strategy departed. Hey Apple, fuck Apple Music. How about fixing iTunes? Oh, also fix the Music app on iOS.

Kindle Oasis…More Like Kindling a Fire in the Desert, AmIRight?

Khoi Vinh is not down with the new Kindle Oasis: The Kindle’s surprisingly resilient upward trajectory—the company insists that the Kindle line is still a source of revenue growth, even in the face of smartphone and tablet ubiquity—is a reminder that “good design” is hardly universal. When it comes to digital products, people value things […]

Basic Economy

America’s airlines are introducing a class below economy: Airlines have long seen profitability in investing heavily in first- and business-class while degrading the flying experience in coach to cut costs. But why stop there? Coach, they have discovered, can itself be subdivided, and then subdivided again. First there was the creation of premium economy, which […]

“Treat chat like a sauna — stay a while but then get out.”

Last week Basecamp CEO Jason Fried published a great piece on all the ways group chat applications like Slack are bad. The whole piece is a must-read, but here’s one nugget: Many chat platforms put a little green dot next to people telling you they are online/available. That’s called presence, and it’s worse than you […]

The Majority Illusion

MIT Technology Review on the majority illusion: One of the curious things about social networks is the way that some messages, pictures, or ideas can spread like wildfire while others that seem just as catchy or interesting barely register at all. The content itself cannot be the source of this difference. Instead, there must be […]