Paul Thurrott on the problems with Microsoft’s Surface tablets:
Microsoft is having its iPhone 4 “Antennagate” moment, thanks to rampant reliability issues with its Surface Book and Surface Pro 4 devices. But rather than publicly face the problems head-on, the software giant has retreated behind a veil of silence. This is a huge mistake, and it is undermining the credibility and viability of its hardware offerings.
I’ve offered this advice privately, to no avail. Allow me to now make it publicly.
Microsoft, you’re f@#$ing up. Big time.
If Microsoft wants to play with the big boys and big girls in the hardware game, it’s gotta man up and address these problems head-on.