Since I’m a human, and we humans love to focus on the negative things around us, even if things are great, I’m going to point out what I think is one of the dumbest feature placements on a phone I’ve ever seen.

Samsung has decided it was a good idea to place the fingerprint reader on the back of the new Galaxy 8, right next to the camera lens:

To make it extra confusing, the fingerprint reader appears to have very similar contours and shape to the camera lens. What this means is, as you fumble your finger around the back of your Galaxy 8 to tap the fingerprint reader, there’s a high likelihood you’ll be smudging up your camera lens in the process.

The reason Samsung is merely dreaming of overcoming Apple, and not actually doing it, is because of shitty decisions like this.

Maybe next year, Samsung. Maybe next year.

Uber’s Top Secret “Hell” Program Exploited Lyft’s Vulnerability (paywall):

As the ride-sharing market was exploding in the U.S. between 2014 and the early part 2016, Uber had an advantage over Lyft that helped Uber maintain its lead, The Information has learned. Thanks to a secret software-based effort within Uber called “Hell,” Uber could track how many Lyft drivers were available for new rides and where they were, according to a person who was involved in the program and a person who was briefed about it.

As the philosopher Chris Rock said in his great standup act, Never Scared (channelling Honoré de Balzac), “Behind every great fortune, is a crime.”

Uber is chock full of ’em.

John Gruber with the Mac Pro scoop:

Let’s not beat around the bush. I have great news to share:

Apple is currently hard at work on a “completely rethought” Mac Pro, with a modular design that can accommodate high-end CPUs and big honking hot-running GPUs, and which should make it easier for Apple to update with new components on a regular basis. They’re also working on Apple-branded pro displays to go with them.

I also have not-so-great news:

These next-gen Mac Pros and pro displays “will not ship this year”. (I hope that means “next year”, but all Apple said was “not this year”.) In the meantime, Apple is today releasing meager speed-bump updates to the existing Mac Pros. The $2999 model goes from 4 Xeon CPU cores to 6, and from dual AMD G300 GPUs to dual G500 GPUs. The $3999 model goes from 6 CPU cores to 8, and from dual D500 GPUs to dual D800 GPUs. Nothing else is changing, including the ports. No USB-C, no Thunderbolt 3 (and so no support for the LG UltraFine 5K display).

I’m not a Mac Pro user, but I’m excited about this nonetheless.

Now the Apple-branded pro displays I am interested in.

The New York Times has a fascinating look into all the psychological tricks Uber (and Lyft) uses to get drivers to to keep driving:

Uber even published a study last year, using its vast pile of data on drivers’ rides and hours, finding that a “substantial, although not most, fraction of partners” practice an extreme form of income targeting when they start on the platform, though they abandon it as they gain more experience. Strict income targeting is highly inefficient because it leads drivers to work long hours on days when business is slow and their hourly take is low, and to knock off early on days when business is brisk.

The beauty of the messages that Uber sent Mr. Streeter and his fellow drivers is that the drivers need not have even had a specific income goal in mind in order for the messages to work. Some of the most addictive games ever made, like the 1980s and ’90s hit Tetris, rely on a feeling of progress toward a goal that is always just beyond the player’s grasp. As the psychologist Adam Alter writes in his book “Irresistible,” video game designers even have a name for this mental state: the “ludic loop.”

Uber, for its part, appears to be aware of the ludic loop. In its messages to drivers, it included a graphic of an engine gauge with a needle that came tantalizingly close to, but was still short of, a dollar sign.

And the ludic loop is far from the only video game feature that Uber has adapted as a way of keeping drivers on the road.

If taken in isolation, this article isn’t all that crazy, but it’s part of a bigger picture revealing a company whose executives visit karaoke-escort bars in Korea, evades law enforcement with their technology, has a hostile, sexist work environment filed with sexual harassment cases, and give the actual drivers rather shitty compensation considering they’re valued at over 60 billion dollars.

The ultimate goal of a corporation is 100% efficiency and after reading this piece, it’s clear humans are but a stopgap solution until robots start driving (and doing everything else).

Over at The Verge, Dan Seifert has a interesting look into Samsung and their goals behind the new S8:

“We have a dream to overcome Apple.”

With that simple, obvious statement, the air was sucked out of the large conference room in Samsung’s Suwon, South Korea, headquarters before the company even had a chance to show me the device I flew halfway across the world to see. It’s not often that you hear someone at Samsung actually verbalize the unsaid motivation for many of the company’s products — most executives won’t even mention Apple by name. Yet here was the company’s vice president of product strategy just blurting it out to a small group of journalists.

It seems marketshare isn’t always enough and doesn’t always make you feel like the best. It was only in Q4 2016 that Apple regained the #1 spot in market share. Before this past Q4 Samsung had been the reigning champ.

One of the S8’s flagship features is their new AI ‘bright sidekick’, Bixby:

It’s a smart play: Samsung knows it can’t compete with Google, Microsoft, Amazon, and others when it comes to raw machine learning power and putting vast amounts of information at your fingertips, so it’s using Bixby to solve a simpler task, one that those companies have largely ignored. Bixby isn’t going to try to be the everything-assistant. Instead, it will be that “bright sidekick” that complements those other services. It’s a new user interface, not a new way to ask how tall the Eiffel Tower is.

Wow, less capable than Siri and ‘Ok, Google’. Sounds like a must-have feature!

Seifert had a nagging thought that quelled his optimism for the S8:

As I watched brand-new S8 phones get bolted together on Samsung’s new production line in the Gumi factory, it was obvious that the company has a plan for designing great hardware in the wake of the Note 7 fiasco. But as much as I knew that the devices coming off that factory line would have amazing hardware and eye-catching design, I couldn’t escape a nagging thought.

I realized that there’s a thing that many pro users do when they get their hands on a new Samsung smartphone: they immediately disable as many of Samsung’s own apps and services as possible and replace them with Google’s versions. The appreciation for Samsung’s design and hardware rarely extends to its software efforts.

Samsung makes Android phones, so the only way (outside of hardware) they can distinguish themselves from all the other Android phone makers is to make a unique software experience and people are disabling their software features.

Ouch.

Good luck with that dream, Samsung.

*the title of this piece was borrowed from George Carlin

The end of smartphone innovation:

This autumn Apple will release a new iPhone design, and the fact that it postponed a new design and kept the 6 design for three years instead of two suggests it has something that will attract attention. However, it will really still ‘just’ be another iPhone. Meanwhile, we have some indications that Apple is working on AR glasses (of which more later) and certainly was working on a car project – but neither of these is likely to see a mass-market consumer release for a year or two at the least (cars perhaps longer). So, expect a lot more ‘innovation dead at Apple!’ stories.

This is paralleled at Android, I think: the new developer release of version ‘O’ has lots of good work and solid worthy stuff, but nothing world changing. Again, the cry will go up, “innovation is dead!”

Evans is skeptical on voice being the next hot tech. He’s more bullish on augmented reality (AR).

It seems like only yesterday the iPhone was released, but in reality it debuted 10 years ago this past January. The smartphone market is mature, so everyone is anxious about what comes next.

Like every other tech company, Apple’s goal now is not to predict the post-iPhone future, but to invent it.

The GOP Just Killed Consumer Broadband Privacy Protections:

As most had expected, the House of Representatives today voted 215 to 205 to kill privacy rules protecting US broadband subscribers. If you’re interested in a little thing called public accountability, you can find a breakdown of which Representatives voted for the measure here. The rules, approved by the FCC last fall, were slated to take effect this month.

But thanks to relentless lobbying by the broadband and marketing industries, the GOP quickly rushed to dismantle the rules at ISP request. The effort involved using the Congressional Review Act, which only lets Congress kill recently passed regulations, but prevents the regulator in question from implementing the same regulations down the road.

The rules would have required that ISPs transparently disclose private data collection and sales, while requiring ISPs have consumers opt in to the collection of more private financial or browsing history data.

Today’s vote came after the Senate voted 50-48 last week to kille the rules. The vote to dismantle the rules is seen as one of the more brazen examples of pay-to-play politics in recent memory. It’s a massive win for giant ISPs; especially those like AT&T and Verizon that are pushing hard into the Millennial advertising business.

Alright, this is really bad, but I try to be an optimist. One of my design professors used to say, “The solution to the problem lies within the problem itself.”

So privacy rules are going away. Fine. This means we have to be vigilant and take matters into our own hands.

Although it was a very different situation, this reminds me of a lawsuit that occurred in the pre-iPhone 2006-07 period, banning the use of plugin technologies, like Flash, on the Internet. Eolas had brought forth the lawsuit against Microsoft and their Explorer web browser in relation to one of their patents. It sounded really bad for those of us who designed websites for a living but didn’t understand much about the technologies of the Web.

Then a developer I worked with named Geoff Stearns figured out a clever workaround to deploy Flash objects with Javascript. He wasn’t the only developer to figure this out. Like the light bulb, multiple people had figured out very similar solutions all around the same time. It actually made Flash sites more usable since it allowed for the HTML-only version of a page to display if the user didn’t have Flash. This meant that even after the lawsuit was dropped/settled, the web development community continued to use the Javascript workaround to build Flash sites.

I bring this story up to only to wonder if out of all the developers and software engineers responsible for helping create the Internet and keep it running, there are at least a few of them who have ideas on countering this privacy legislation.

Android Wear has made it trivially easy for fashion companies to ‘make’ tech products:

March has been a particularly fecund time for new Android Wear watch announcements, though unlike previous years, the brands behind these devices are almost all from the fashion and luxury spheres of business. Tag Heuer, Montblanc, Hugo Boss, Tommy Hilfiger, Diesel, Emporio Armani, Michael Kors, and Movado are just some of the well known names announcing Wear 2.0 smartwatches. This wave of new products is symptomatic of a broader trend in the tech industry: one where a high degree of component and software integration has made it almost trivial to launch a new tech product, whether or not you’re actually a tech company.

I wonder if this ‘trivial’ aspect of wearable tech is going to help move the needle for Android Wear sales. At the end of last year Apple was still leading in the contracting smartwatch market.

The crux of the problem with these internally identical Android Wear watches is that tech consumers demand substantive differences between cheap and expensive gadgets. How does Montblanc justify charging three times as much as LG for a watch that is functionally the same as LG’s? When Tag Heuer or any other famed watchmaker puts four-figure prices on its mechanical watches, there’s an implied promise that they’ll have an unmatched quality of workmanship and precision. But when those same companies outsource the brains to Google and the brawn to Qualcomm, what’s left for them to differentiate themselves with?

This doesn’t make any sense. The Apple Watch Series 2 is functionally identical across all price points (the Series 1 isn’t water resistance and doesn’t have GPS).

The real question is: can Google make a smartwatch interface that feels just as premium as the shell and straps around it?

It took years for Android for phones/tablets to be in the same league as iOS in terms of a seamless software experience that didn’t jitter and adhered to a set interface guidelines. I wonder if it will be the same for Android Wear.

How a Money-Losing Snap Could Be Worth So Much:

By the end of 2016, Snapchat had 158 million daily active users. By comparison, Instagram, probably the closest comparison and a formidable competitor to Snapchat, had about 30 million users when Facebook bought it in 2012 for what was then considered an eye-popping price of $1 billion.

(Facebook had earlier tried to buy Snapchat for $3 billion, which its founders rejected — wisely, it now appears.)

And $1 billion now looks like a bargain compared to what investors are paying for Snap. At $34 billion, each of Snap’s daily active users is worth $215, six and a half times per user what Facebook paid for Instagram.

As of January, Instagram reported 300 million daily active users. At $215 each, the Instagram app alone would be valued today at $64.5 billion.

These are static numbers, and what Snap is selling investors is growth. According to Snap’s prospectus, Snapchat user growth was 48 percent in 2016, about the same as the year before. If it can pull that off again next year, it would reach an impressive 234 million users, though still short of Instagram.

The Snapchat story “is all about growth,” Mr. Nathanson said. “It’s not about economics.”

I installed Snapchat maybe 2 years ago and tried using it. It didn’t work out and that’s ok. I’m not in the target demographic. I’m almost 40 and few of my friends use it.

Instagram grew because of the simplicity and broad of appeal of photography. I know people 10-20 years older than me on Instagram and I know people 10-20 years younger than me on Instagram. I post photos on it every day.

Can Snap grow? Who knows.

For the first time, more people subscribe to Netflix than have DVR:

Netflix reached another milestone that will worry traditional cable companies even further. According to a study by Leichtman Research Group, Inc., more people in the US report subscribing to Netflix than having a DVR in their households. Netflix narrowly eclipses the service offered by most cable providers, with 54 percent of US adults reporting they have Netflix in their households compared to the 53 percent of US adults that have DVR. This is the first time this shift has happened—Leichtman notes that back in 2011, 44 percent of US adults had a DVR while just 28 percent had Netflix.

Not surprising. The only people I know who record stuff on a DVR are my mother-in-law (she records The Ellen Show), and my father (he records Judge Judy and Judge Milian).

Everything I watch is on either iTunes, Netflix, or YouTube, and I get my news online or from Twitter. I rarely watch TV news.

iPhone X Concept. Interesting.

Over at Wired, Liz Stintson responds to John Maeda’s new Design in Tech Report:

But design’s role in this world is constantly shifting. In his 2017 report Maeda makes the case that the most successful designers will be those who can work with intangible materials—code, words, and voice. These are the designers who craft experiences for the chatbots and voice interfaces people are increasingly interacting with. Maeda cites a blog post from last spring, in which UX designer Susan Stuart makes the case that writing and UX design aren’t so different. “Here’s where I’d like to draw the parallel with writing — because a core skill of the interaction designer is imagining users (characters), motivations, actions, reactions, obstacles, successes, and a complete set of ‘what if’ scenarios,” she said. “These are the skills of a writer.”

This year, Maeda goes deep on this idea of skills, focusing his own on the growing field of computational design (a field he’s pioneered since the mid-1990s). In the report Maeda makes the distinction between “classic” designer, the makers of finite objects for a select group of people (think graphic designer, industrial designer, furniture designer) and “computational” designers, who deal mostly in code and build constantly evolving products that impact millions of people’s lives.

This piece has a deliberately threatening and clickbait-y headline: ‘John Maeda: If You Want to Survive in Design, You Better Learn to Code.’

Maeda’s report doesn’t say designers have to learn to code in order to survive. What he focuses on is the importance of ‘computational design’ in the worlds of technology and business and about how we need to evolve the way we solve problems.

The never-ending question “should designers know how to code” is vague and moot because if you’re someone who makes money as a digital designer (website, mobile app, user interface), you already know something about code.

There’s a wide spectrum of ‘understanding code’ and a digital designer can lay at any point along that spectrum. You could be fluent in PHP and know how to hand code custom WordPress themes, or you might only have a basic understanding of HTML and CSS. Both scenarios can lead to you being a valuable designer.

The most important thing designers need to know is what technologies exist and are emerging, how those technologies work, so that they can apply that knowledge to their problem-solving.

Stop Auto-Play Videos from Annoying You in Your Browser on macOS

Oh, how this improves my life.

via Daring Fireball

How a typo took down S3, the backbone of the internet:

Earlier this week, much of the internet ground to a halt when the servers that power them suddenly vanished. The servers were part of S3, Amazon’s popular web hosting service, and when they went down they took several big services with them. Quora, Trello, and IFTTT were among the sites affected by the disruption. The servers came back online more than four hours later, but not before totally ruining the UK celebration of AWSome Day.

Now we know how it happened. In a note posted to customers today, Amazon revealed the cause of the problem: a typo.

On Tuesday morning, members of the S3 team were debugging the billing system. As part of that, the team needed to take a small number of servers offline. “Unfortunately, one of the inputs to the command was entered incorrectly and a larger set of servers was removed than intended,” Amazon said. “The servers that were inadvertently removed supported two other S3 subsystems.”

It sounds like a typical Michael Bolton Error to me.

It’s so great we a decentralized network of servers that keeps the Internet up and running all the time.

You know like one of the original goals of ARPANET.