“expanding” as a euphemism for “outsourcing”

Zenefits Is Laying Off Almost Half Its Employees:

Zenefits will lay off 45% of its employees in an effort to slash costs, according to an internal memo this morning that was obtained by BuzzFeed News, a stark acknowledgment by the embattled human resources startup that its onetime expectations for growth were vastly inflated.

Roughly 430 workers will be cut, including 250 in Zenefits’ San Francisco headquarters and 150 in its office in Tempe, Arizona, leaving the company with about 500 employees, according to the memo and a person briefed on the matter. That’s about a third of the size it was a year ago, when it ousted its founding CEO, Parker Conrad, over revelations that it flouted state regulations for selling health insurance.

Ouch.

Towards the end we get more specifics:

Fulcher said in the memo that Zenefits would consolidate its operations group in its Arizona office, while expanding its product and engineering groups in Vancouver and Bangalore to supplement its San Francisco team.

Outsourcing has become commonplace in many U.S. industries, particularly in technology where countries like India have a much larger, better trained, and most importantly, cheaper workforce.

It will be interesting to see how Trump responds after he praised Intel for their plans to build factory in Arizona. He convinced the company Carrier to keep 1,000 jobs in the U.S. by giving them $7 million in tax breaks, but this sort of approach addresses the symptoms of the outsourcing problem, not the causes.

A few of the causes include valuing profit over people, and having an education system that doesn’t always properly equip kids with the skills they’ll need to be relevant in the workforce.

I’m sure Betsy DeVos has insightful solutions to these problems.

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Business, Technology

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Vizio is shady.

Vizio settles FTC lawsuit and agrees to get viewer consent before tracking TV habits:

Vizio will pay $2.2 million to settle a lawsuit alleging it collected customers’ TV-watching habits without their permission.

The lawsuit was filed by the Federal Trade Commission and the state of New Jersey. It alleged that, in 2014, Vizio began using software built into over 11 million smart TVs to capture “highly-specific, second-by-second information about television viewing.” Vizio was then said to have worked with another company to associate demographic information with each household, so that viewing habits could be paired with information like a viewer’s “sex, age, income, marital status,” and more.

I’m happy I’ve never purchased a Vizio product.

I like this detail:

In addition to the $2.2 million in payments, Vizio will now have to obtain clear consent from viewers before collecting and sharing data on their viewing habits. It’ll also have to delete all data gathered by these methods before March 1st, 2016.

Imagine that! Getting consent before collecting and selling peoples’ information.

What a novel idea.

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Law, Technology

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Tech companies criticize travel ban

Tech companies criticize travel ban but not their investor Peter Thiel:

The ride-hailing service earned praise from customers for condemning President Trump’s travel ban and pledging to donate $1 million to the ACLU over the next four years. Many on social media urged followers to #DeleteUber for appearing to break up a driver strike about the ban. On Monday, Lyft cracked the top 10 free apps on Apple’s App Store.

Less noted, however, is the fact that Peter Thiel is one of Lyft’s investors. Thiel, the billionaire investor and PayPal (PYPL, Tech30) cofounder, is Trump’s top tech advocate and an adviser on his transition team. He also recently appeared to defend the travel ban, despite the many concerns about it in Silicon Valley.

I hate to make it all about business, but sometimes things don’t change unless it affects businesses and Trump’s decisions are clearly hitting a nerve not just with individuals around the country but will companies too.

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Technology, Tromp

Product review grading on a curve

Gadget reviews are broken on the big tech sites like The Verge, and Engadget. They’ve actually been broken for a long time. If you read the long form part of the reviews and then you see the ‘grade’ they give the devices, they don’t match up.

Take Chris Velazco’s review of the Samsung Gear S3 Frontier smartwatch for Engadget:

Samsung’s smartwatch formula, and the company threw in every feature it could think of. That rationale is Samsung through and through, and it makes the Gear S3 worthy of your consideration, even if now might not be the best time to buy a smartwatch.

So throwing every feature you can think of into a device is good user experience? Is this what makes people love their gadgets?

And why is now not the best time to buy a smartwatch? I’ve had my Apple Watch Series 2 for six months and it’s great. Perhaps Velazco meant not the best time to buy an Android smartwatch. It’s important to use the right words when you’re trying to convey your point. Be genuine.

With the Gear S3 Frontier, Samsung did a commendable job building a wearable with a little something for everyone. The device still falls short in a lot of ways, including its overzealous automatic fitness tracking and a limited app selection, even after a year. Still, with so few truly interesting smartwatch options out there, the Gear S3 can’t help but feel like a refreshing change of pace. If you’re in the market for a high-end wearable, the S3 is worth considering. Just remember: Android Wear 2.0 is coming early next year, so waiting for the next crop of watches is probably the smartest move.

Commendable is code for: “Nice try, kids, but not good enough.”

This review concludes the Samsung Gear S3 Frontier falls short in a lot of ways, has inaccurate fitness tracking, but since there aren’t any great Android smartwatches on the market this shitty smartwatch seems like a decent smartwatch and they give it a score of 80 of out 100.

How does a product that “falls short in a lot of ways” get a score of 80?

Velazco essentially graded the Frontier on a curve, with all the bad Android smartwatches raising the average for poor performers.

Great job.

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Product, Technology

There’s not an app for everything

The Women’s March proves that 21st century protest is still about bodies, not tweets:

Headed to DC on Friday, I was asked by my editor to pay attention to the ways that people were communicating and dealing with logistical issues on the spot. Would the Women’s March app be used to ping people with changes in plan, or would the massive crowds inspire an official recommendation of using peer-to-peer communications like FireChat? Would organizers encourage participants to use encrypted messaging services to protect themselves? Would there be clashes with police or anti-protest groups that warranted live video streams? In reality the only mass communication I witnessed was organizers asking participants to text a no-reply number to obtain an official tally for the march — seemingly unaware that 500,000 people sending a text in synchronization in a small space is probably impossible, and that many people had been warned not to help create records of their location and ID on protest day. For all the reasoned and confident organization the Women’s March team did before the event, they were unprepared to direct the crowd that eventually materialized before them on Saturday morning, and they didn’t use any of the tools we imagined.

One of the reasons people didn’t use their mobile devices was because the Internet tubes got clogged:

At one point, a rally speaker acknowledged that the crowd “may have seen” a news article saying the march was no longer happening because there were too many people. But there was no way to get Twitter to load in the thick of things, so most of us had not. Apps like Twitter, Facebook, and Instagram were useful only on the outskirts of the protest and afterwards, to digest dispatches that had been sent whenever a signal could be ferreted out.

To get things done in life sometimes you have to put down your iPhone and get your hands dirty. Talk to people face-to-face, not through a text message with emoji characters.

A Coke is a Coke

Low-cost Android One phones reportedly coming to the US:

Google’s Android One platform was originally designed to provide low-cost Android devices to developing markets without the stuff that usually comes with low-cost Android devices: bloatware, competing services, and a crippling lack of software and security updates. Now, according to a report from The Information, the program is about to make it’s way to the US market to help solve those problems.

And on regular software updates:

Google also has a stake in ensuring that as many Android devices as possible are upgraded on a regular basis, not just for features but also for security updates.

Imagine that: It’s 2017 and there exist a whole market of shitty, low end Android devices that can’t be updated on a regular basis, filled with bloatware.

This has never been a problem with any of the iPhones I’ve owned.

It reminds me of this great quote from Andy Warhol:

What’s great about this country is that America started the tradition where the richest consumers buy essentially the same things as the poorest. You can be watching TV and see Coca-Cola, and you know that the President drinks Coke, Liz Taylor drinks Coke, and just think, you can drink Coke, too. A Coke is a Coke and no amount of money can get you a better Coke than the one the bum on the corner is drinking. All the Cokes are the same and all the Cokes are good. Liz Taylor knows it, the President knows it, the bum knows it, and you know it.

When you buy an iPhone 7 it’s the same iPhone 7 your favorite actress owns and it’s the same one the cashier at the grocery store owns. When you buy an Android phone, it could lie anywhere on the spectrum of Amazing to Crappy.

This distinction between iPhones and Android phones can’t be overemphasized.

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Product, Technology

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Working was never our forte.

Let’s face it, jobs have always been a necessary evil. A means to an end — unless you’re one of those people who has a career and loves what they do. Showoff.

Don’t fret!

Computer scientists, programmers, engineers, and all the other smart people on planet Earth have been working hard to ensure we don’t have to work hard anymore.

Over at Boing Boing, Cory Doctorow describes a study done by university economists who concluded these jobs ain’t coming back:

In Disappearing Routine Jobs: Who, How, and Why? economists from USC, UBC and Manchester University document how the automation of “routine” jobs (welders, bank tellers, etc) that pay middle class wages has pushed those workers out of the job market entirely, or pushed them into low-paying, insecure employment.

The study links the phenomenon of unemployment with automation — an obvious-seeming connection — by establishing a causal relationship that goes beyond mere correlation: people stop working because robots take their jobs. Robots don’t just co-occur with unemployment, they cause it.

The share of Americans working in routine jobs has fallen from 40.5% in 1979 to 31.2% in 2014, according to the paper. The federal government’s official measure of Americans age 16 and over who are working or seeking work has fallen from a recent high of 67.3% in 2000 to 62.7% in November 2016.

“Routine jobs are disappearing and more and more prime-age Americans aren’t working,” said Mr. Siu. “These things are two sides of the same coin.”

Last week the Guardian published an article by Justin McCurry on Japanese insurance firm Fukoku Mutual Life replacing 34 employees with IBM’s Watson Explorer AI:

A future in which human workers are replaced by machines is about to become a reality at an insurance firm in Japan, where more than 30 employees are being laid off and replaced with an artificial intelligence system that can calculate payouts to policyholders.

Fukoku Mutual Life Insurance believes it will increase productivity by 30% and see a return on its investment in less than two years. The firm said it would save about 140m yen (£1m) a year after the 200m yen (£1.4m) AI system is installed this month. Maintaining it will cost about 15m yen (£100k) a year.

Productivity, what’s that? Work extra hard so I can make the same salary and my boss can get a bigger bonus? Ha! Yeah right!

The problem with artificial intelligence and automation is that we’ve only solved half of the problem. We’ve figured out how to replace a human with a robot or a computer.

What we need to do now — what should have been done in tandem with the first part — is figure out a way to allow these redundant humans to stay employed through alternate means.

Some people say job automation and AI are necessitating a system like universal basic income while others said it’s not economically feasible.

I don’t know what the solution is, but we have to figure something out because shit is going to get real very soon.

“These are not three separate devices. This is one device! And we are calling it iPhone.”

To mark the 10th anniversary of the iPhone, Brian McCullough posted a new episode of The Internet History Podcast on the history of the iPhone.

It’s a great episode and it’s also a sobering reminder of how primitive, crude and buggy the original iPhone was. It launched on AT&T’s shitty EDGE network (pre 3G), couldn’t record video, didn’t have multi-tasking, didn’t have Siri, and didn’t have GPS, to name just a few things we take for granted in 2017.

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Product, Technology

It’s Already Here

You can hail a self-driving Uber in San Francisco starting today:

Starting today, anyone in San Francisco who hails an UberX could find themselves in the backseat of a luxury, self-driving Volvo XC90, complete with leather interior, spinning LIDAR sensor, and a trunk full of computing power. It’s where I found myself last week, after being invited out to the Bay Area for a sneak peak before the official launch.

“The future is already here — it’s just not very evenly distributed.”

Categories:

Technology, Vehicle

Empathy Vacuum

Om Malik thinks Silicon Valley Has an Empathy Vacuum:

Otto, a Bay Area startup that was recently acquired by Uber, wants to automate trucking—and recently wrapped up a hundred-and-twenty-mile driverless delivery of fifty thousand cans of beer between Fort Collins and Colorado Springs. From a technological standpoint it was a jaw-dropping achievement, accompanied by predictions of improved highway safety. From the point of view of a truck driver with a mortgage and a kid in college, it was a devastating “oh, shit” moment. That one technical breakthrough puts nearly two million long-haul trucking jobs at risk. Truck driving is one of the few decent-paying jobs that doesn’t require a college diploma. Eliminating the need for truck drivers doesn’t just affect those millions of drivers; it has a ripple effect on ancillary services like gas stations, motels, and retail outlets; an entire economic ecosystem could break down.

Whenever you abstract things from real, physical life, they become less real to you.

‘Technological innovation’ seems to supersede ‘societal impact’ in Silly Valley.

Smartwatches

Moto pushes off smartwatches indefinitely:

Lenovo Moto today confirmed that it will not be releasing a new smartwatch for the launch of Android Wear 2.0, due early next year. The company had earlier said it would not be releasing a new smartwatch in 2016, but it is now saying that it doesn’t plan to put out a new device timed to the arrival of Google’s newest wearable platform, either.

I’ll never understand why they launched the Moto 360 with a circular display that was cut off at the bottom like a flat tire (aka the Moto 270). Supposedly Moto needed an area to place hardware components? I call bullshit.

This is happening only 2 months after the Verge reported Microsoft was ending sales of its wearable, the Band.

At the same time, yesterday I posted the news FitBit was acquiring Pebble Technology. Fitness trackers seem much more popular than smartwatches. The batteries usually last a whole week, they’re cheaper than smartwatches, and more people have them.

Before my wife and I got Apple Watches in October she wore her Fitbit all the time. The other day she mentioned she missed being able to track the progress with her friends. Apple Watch lets you easily share your fitness info with friends, but there just aren’t as many people with Apple Watches.

After wearing my Apple Watch for 2 months and from what I’ve seen of Android Wear it seems to me Apple is the only company putting serious thought into what a smartwatch should do.

Let’s take my favorite company to beat up on, Samsung. Look at the hero image on their smartwatch landing page:

This is Samsung’s opportunity to showcase what a smartwatch can be and they decide to disguise every one of them as a traditional watch. “Call. Text. Play.” Where, exactly?

No wonder Android Wear isn’t catching on.

Google created their Pixel Phone to showcase what they feel is the best Android phone you can make—and blantantly rip off the hardware design of the iPhone, sans Home button.

Perhaps they should do the same with smartwatches.

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Product, Technology

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